Privacy Policy

Last updated: 9 October 2026

1. Data controller

The controller of the personal data collected on this website is ALPIM XXI – Calçados, Lda., tax number 509616305, registered at Travessa da Fábrica, 53, 4505-854 Pigeiros VFR, Portugal.

For any questions about the processing of your personal data or to exercise your rights, contact us by email at alpim@alpim.pt, by phone on +351 256 911 778 (call to a Portuguese landline) or by post at the address above.

2. What data we collect and for what purposes

Contact form. When you send us a message through the contact form, we collect your name, your email address and the content of your message. We use this data only to reply to your request and, where applicable, to follow up on any business relationship that results from it.

Cookies and similar technologies. With your consent, we use Google Analytics to understand, in aggregate, how the website is used, and Google Ads to measure the effectiveness of our advertising campaigns. The YouTube videos embedded on the website also use cookies. You can find all the details in our Cookie Policy.

3. Legal basis

  • Contact requests: steps taken at your request prior to entering into a contract and our legitimate interest in replying to the messages sent to us (Article 6(1)(b) and (f) GDPR).
  • Analytics and advertising cookies: your consent (Article 6(1)(a) GDPR), which you can withdraw at any time.
  • Compliance with legal obligations: where the law requires us to keep or disclose certain data (Article 6(1)(c) GDPR).

Filling in the contact form is voluntary. Without your name, email address and message, we cannot reply to your request.

4. Recipients of the data

We do not sell or transfer your data to third parties for their own commercial purposes. Your data may be processed on our behalf and in accordance with our instructions by the following entities:

  • the provider hosting the website and email;
  • the marketing agency that manages the website and our advertising campaigns;
  • Google (Google Analytics, Google Ads and YouTube), as described in the Cookie Policy;
  • CookieYes, the platform we use to manage and record your cookie consent.

We may also disclose data to public authorities where required by law.

5. Transfers outside the European Union

Some of these providers, namely Google, may process data outside the European Union, in particular in the United States. In such cases, transfers are based on appropriate safeguards provided for in the GDPR, such as the EU-U.S. Data Privacy Framework, under which Google LLC is certified, or standard contractual clauses approved by the European Commission.

6. Retention period

  • Contact requests: we keep the data for as long as necessary to reply to your request and follow up on any resulting business relationship, and delete it no later than 2 years after the last contact, unless the law requires us to keep it longer.
  • Cookies: for the periods indicated in the Cookie Policy.
  • Cookie consent records: for the period necessary for us to be able to demonstrate the consent given.

7. Your rights

Under the GDPR, you have the right to:

  • access your personal data;
  • request the rectification of inaccurate or incomplete data;
  • request the erasure of your data;
  • request the restriction of processing;
  • object to processing based on our legitimate interest;
  • receive your data in a structured, commonly used format (portability);
  • withdraw your consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.

To exercise any of these rights, contact us using the details in section 1. We will reply within one month.

You also have the right to lodge a complaint with the supervisory authority, the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados, CNPD), through its website www.cnpd.pt.

8. Security

We apply appropriate technical and organisational measures to protect your personal data against loss, destruction and unauthorised access, disclosure or alteration.

9. Links to other websites

This website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, so we recommend that you read their respective policies.

10. Changes to this policy

We may update this policy whenever necessary. The date of the last update is shown at the top of the page.